Privacy Notice
Last updated: 14.8.25
Pour notre politique de confidentialité en français, cliquez ici
Ferreri Platforms SAS (“ON AIR,” “OFF AIR Studios,” “ON / OFF,” “we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect personal data when you visit or use our website https://www.weareonoff.com, use our digital services, or participate in our in-person activities and events.
This Policy applies to all personal data collected or processed through the Site or through any of our services, whether online or offline.
1. Who We Are
Ferreri Platforms SAS
Legal form: Société par Actions Simplifiée (SAS) au capital de 1 000 euros
Registered office: 10 Passage de l’Industrie, 75010 Paris, France
RCS Paris: 900 662 701
VAT number: FR56900662701
Email: community@weareonoff.com
Ferreri Platforms SAS is the data controller for all processing described in this Policy.
2. What Personal Data We Collect
Personal data you provide: Name, email address, phone number, payment details, liability waivers, messages sent via contact forms or registrations.
Data collected automatically: IP address, browser type, device identifiers, operating system, pages visited, access times, referring URLs, and cookies.
Data from third-party platforms: Interactions via social media, email tools, or third-party services like booking platforms.
3. Legal Basis for Processing
Purpose of Processing – Legal Basis
Providing access to services and subscriptions – Contractual necessity
Processing payments – Contractual necessity
Sending marketing communications – Consent
Organizing events or in-person classes – Contractual necessity
Responding to customer inquiries – Legitimate interest
Collecting analytics – Consent
Complying with legal obligations – Legal obligation
4. How We Use Your Data
Provide and manage our digital and in-person services
Process bookings and payments
Communicate with you about your account, services, or support
Send newsletters or promotional content (only if you consent)
Improve our website, services, and user experience
Ensure compliance with legal and regulatory obligations
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze site traffic and usage
Improve your user experience
Deliver relevant content or marketing (with your consent)
Our website uses a cookie banner to request your consent before placing non-essential cookies, in accordance with CNIL and GDPR guidelines. You can manage your cookie preferences at any time through your browser settings or via the cookie settings panel on our website.
6. Data Sharing
We only share your personal data when necessary and in accordance with applicable law. This may include sharing with:
Payment processors, such as Stripe
Booking and scheduling platforms, such as Arketa
Analytics tools, such as Google Analytics
Communication platforms, including our email newsletter service and Discord
Legal or regulatory authorities, when required
We ensure that all third parties we work with handle your data securely and in compliance with GDPR. When personal data is transferred outside the European Union, appropriate safeguards are put in place (such as Standard Contractual Clauses or participation in the EU-U.S. Data Privacy Framework).
7. Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have the right to:
Access your personal data
Rectify any inaccurate or incomplete information
Request deletion of your data in certain cases
Restrict processing of your data
Object to processing based on legitimate interests
Withdraw consent at any time
Receive a copy of your personal data in a portable format
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at community@weareonoff.com.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, and to comply with legal and regulatory obligations. Specifically:
User account and profile data: retained for the duration of your relationship with us, and up to 10 years afterward unless you request deletion
Subscription and booking records: retained for 10 years in accordance with French accounting and tax requirements
Newsletter preferences and consent: retained until you unsubscribe
Customer support inquiries and contact forms: retained for 3 years
Cookie and analytics data: retained for no longer than 13 months
Once data is no longer needed, it is securely deleted or anonymized.
9. Security Measures
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. These measures include:
Secure access to our systems and tools
Use of encrypted connections (HTTPS)
Limited access to data by authorized personnel only
Regular review of our data handling practices and tools
While we do our best to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure.
10. Minors
Our services are not intended for individuals under the age of 15. We do not knowingly collect or process personal data from minors under this age without verified parental consent.
11. Third-Party Sites and Services
Our website and services may contain links to third-party websites or tools we do not control. We are not responsible for the privacy practices of these third parties.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.
13. Contact
Ferreri Platforms SAS
10 Passage de l’Industrie
75010 Paris, France
Email: community@weareonoff.com
Website: https://www.weareonoff.com
We encourage you to bookmark this webpage and review this Notice regularly.